Thought Leader John Ball SVP, Customer and Industry Workflows, ServiceNow
John Ball is SVP and GM of Customer Workflows. John joined ServiceNow after nearly 10 years at Salesforce, where most recently he served as the Executive Vice President Product & General Manager of their AI platform and applications known as Einstein. Prior to that, he led their customer service product line, and spearheaded the acquisition and product strategy for Service Cloud.
Watch John in this session 42 mins Solution Keynote Customer Service Management Keynote: Improve service and spur growth Learn more about Customer Service & Operations with this Knowledge 2024 session on Customer Service Management Keynote: Improve service and spur growth. Watch Now Log In Load More
See why these speakers are industry leaders See All Speakers Glen Nethercutt Chief Technology Officer, Genesys Cloud services Read Bio Sheri Kahn VP Product Marketing, Customer and Employee Experience, ServiceNow Read Bio Jochen Hostalka SVP IT Customer & Enterprise Services, Siemens Healthineers AG Read Bio Ken Blaise Sr Technical Product and Solutions Marketing Manager, ServiceNow Read Bio
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