EX AI 
 Maturity Index The New CHRO Mandate: Closing the 
 gap between AI ambition and execution October 2026 Table of contents The New CHRO Mandate 3 Introduction 5 AI maturity 11 A new mandate 17 Agentic AI is everywhere 21 Reinvention starts here 29 Your AI roadmap 32 Appendix Introduction AI maturity A new mandate Agentic AI is everywhere Reinvention starts here our AI roadmap Appendix The new CHRO mandate As we all navigate an AI future, I get to speak with leaders around the world about what works and what doesn't. There’s one big question everyone asks: how can we put AI to work for our people and our business? We take that question seriously. It’s at the heart of this report, which helps us see why some organizations are gaining traction. For three years, we've tracked enterprise AI maturity across the global economy, and this year's survey findings show real momentum. AI maturity has rebounded from 35 to 51 out of 100, and organizations are moving from pilots into execution