Improve portal performance

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read

    • Discover ways to reduce portal loading time and enhance portal display.

    Review widget performance metrics

    The Performance details feature provides comprehensive tracking of each widget on a page, enabling better assessment of the user experience. You can view load times, customization status, and display visibility for each widget. For guidance on accessing the widget performance metrics, see View widget performance metrics.

    Enable asynchronous loading for widgets

    By default, widgets try to load and display data simultaneously. This can cause longer load times in content-heavy portals. To improve loading speed and reduce employee wait times, select the Asynchronous option to enable widgets to display data as it becomes available, instead of waiting for all the data to load.

    The following widgets support asynchronous loading:
    • Content experience
    • Recommended for you
    • Popular topics
    • Quick Links
    • My applications
    • My active items
    Note:
    Performance tracking is not supported for widgets with asynchronous data loading enabled.

    For step-by-step instructions to enable asynchronous loading, see Improve portal load time with asynchronous loading.

    Reduce Mega Menu size

    Reduce the number of topics that are shown on the Mega Menu – the more the number of topics the more evaluations that need to done in the back end to calculate visibility of each topic. You can also decide to surface only two levels of topics instead of three levels.

    Reduce the amount of connected content

    Reducing the amount of connected content can help improve page load times, as topics with more linked items—like quick links, knowledge articles, and catalog items—take longer to load. Aim to connect only 80% of published content to topics, allowing the remaining items to be accessible through search. Also, remove any unnecessary content, such as outdated or unpublished versions, from topics.

    For guidance on navigating to a topic and viewing its connected content, see Create and associate topics.

    lazy loading of Employee Center Mega menu, so topic visibility in not evaluated at the first load

    It is a one-line change in the Server Script. In the “Employee Center Navigation” widget > Server Script, look for “megaMenuTopics = portalTaxonomy.getTopics(true, 2, false);” (line 37 or so) and change the first parameter to “false”. We also recommend changing the second parameter to 0/1. This parameter defines how many topic levels we return for the Mega Menu to show, the less levels the easier it is for a user to NOT face the use case of clicking on something and not seeing anything in it.

    Remove data-heavy widgets

    As a final resort, consider removing widgets that load large amounts of data.