Customize Start Microsoft Teams chat UI action

Enables you to extend the Start Microsoft Teams chat UI actions to the tables you require.

Before you begin

Role required: admin

Procedure

1. Navigate to All > ServiceNow for Microsoft 365 > UI Actions.
2. Open the existing Start Microsoft Teams chat UI action in a new window.
3. Click New.
4. On the UI action form, fill the fields:

   Table 1. UI action form

   Field	Description
   Name	Name of the UI action. Ex: Start Microsoft Teams chat
   Table	Table to which the Start Microsoft Teams chat UI action is to be available
   Form button	Check this box
   Show insert	Clear this box
   Client	Check this box
   List v3 Compatible	Check this box
   Onclick	Type initChatWithGroup()
   Condition	Copy and paste the condition of the existing Start Microsoft Teams chat. Modify the column name as required.
   Script	Copy and paste the script of the existing Start Microsoft Teams chat. Modify the column name as required.
   Workspace Form Button	Check this box. Copy and paste the Workspace Client Scriptof the existing Start Microsoft Teams chat. Modify the column name as required.

5. Click Submit.