Properties installed with IT Service Management for Microsoft 365

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • The following properties are installed with the IT Service Management for Microsoft 365 plugin.

    Note:
    The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.
    Table 1. Properties for IT Service Management for Microsoft 365
    Property Description
    sn_now_teams_it.enable_va_comment_notification Use this property to enable the comment notifications sent by the Virtual Agent sys_notification.
    • Type: true|false
    • Default value: true
    sn_now_teams.enable_va_approval_notification Use this property to enable the approval notifications sent by the Virtual Agent sys_notification.
    • Type: true|false
    • Default value: true