Add or edit team members, description, contact information of you team.
Before you begin
Role required: srm_manager, srm_responder, or srm_admin
Procedure
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Navigate to .
You're taken to your
SRM Home page.
Note: If you use other Service Operations Workspace (SOW) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM
alerts and incidents in its metrics.
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From the primary navigation, select Teams (
).
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Select the team card whose details you want to update.
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On the form in the Details tab, update the details as required.
| Field |
Description |
| Name |
Unique name of the team. |
| Manager |
Person who manages the team. |
| Group email |
Email contact for the team that includes all team members. |
| Description |
Description of the team that helps others to understand its responsibilities, purpose, or location. |
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Select Save.