Find rules that will be applied to an event

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • View the rules that will be applied on an event to determine how this event will be processed.

    Before you begin

    Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

    About this task

    Note:
    Use Ignore automation and Enrich automation in Service Operations Workspace, the updated way to automatically filter out irrelevant alerts, or to transform and standardize alert data for better response.

    Procedure

    1. Navigate to Event Management > All Events, and then click an event number.
    2. Under Related Links, click Find matching rules.
    3. Review the information that appears in the blue box at the top of the page, and review all Processing Notes to find rules that apply to an event.