Configuring synthetic monitoring Release version: Australia Updated August 4, 2026 1 minute to readPlan and configure your implementation of synthetic monitoring. Configuration overview Install synthetic monitoringYou can install the synthetic monitoring application (com.snc.uib.sow_synthetics) with the admin role.Create synthetic monitoring locationsCreate a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.Create and edit a synthetic monitorCreate or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.Create synthetic monitors from incidentsCreate synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.Create a synthetic monitor for a discovered APICreate a synthetic monitor to test the availability of APIs discovered through API Insights.Manage synthetic monitorsEdit or delete synthetic monitors after creating them.
Configuring synthetic monitoring Release version: Australia Updated August 4, 2026 1 minute to readPlan and configure your implementation of synthetic monitoring. Configuration overview Install synthetic monitoringYou can install the synthetic monitoring application (com.snc.uib.sow_synthetics) with the admin role.Create synthetic monitoring locationsCreate a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.Create and edit a synthetic monitorCreate or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.Create synthetic monitors from incidentsCreate synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.Create a synthetic monitor for a discovered APICreate a synthetic monitor to test the availability of APIs discovered through API Insights.Manage synthetic monitorsEdit or delete synthetic monitors after creating them.