Set up a cloud account for Azure

A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.

Before you begin

Role required: sn_cmp.cloud_admin

About this task

See Cloud accounts for more information about cloud accounts.

Note:

Cloud providers often use different names for accounts, regions, and credential settings. Because the ServiceNow application supports several cloud providers, the app uses general-purpose names for the settings. In Azure, the region-specific containers for virtual resources are called regions. In Cloud Provisioning and Governance, regions are called datacenters or logical datacenters (LDCs). The term logical is used to reinforce the idea that Cloud Provisioning is provider-agnostic. All infrastructure or applications that are deployed using Cloud Provisioning are associated with a datacenter. .

Procedure

1. In the Cloud Admin Portal, navigate to Manage > Cloud Accounts.

   Figure 1. Cloud Admin portal

   
   
   

2. Click New, enter a unique and meaningful Name and Description, and then select the cloud Provider for the account (Azure).

   

3. Click Next.
   Based on the provider you select, the Service Account field is populated and a list of discovered datacenters appears. If no datacenters appear, click Discover Datacenters to find them. See Discover all datacenters in a service account on-demand for details.
4. When the datacenters appear, select one or more datacenters to include in the cloud account and then click Save.
   Note:

   • Select only those LDCs/Regions where your infrastructure resources are present. If you don't have any resources under these new data centers, exclude them while you run the full discovery.
   • To discover resources in regions/ LDCs such as, North America (US East, US West and Canada Central), South America, Europe, Africa, Middle East and Asia Pacific, raise an access request to the required endpoints with GCP Support.
   The Cloud Account dashboard appears. The datacenters that you selected appear on the Datacenters tab.
5. Click a datacenter.
   The following lists appear:

   • Resources: Cloud resources for the current datacenter. Run Discovery to populate the CMDB for the datacenter and populate the tab. See Discover all datacenters in a service account on-demand.
   • Capacity Limits: Limits on virtual CPUs, virtual networks, storage volume size, and other services. See Set capacity limits on user requests for resources.
   • Discovery Log: The process creates a log record for each action associated with a discovery status.
6. Repeat the process to add as many service accounts as needed.