ACC Log Analytics (ACC-L) integration configuration fields

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Description of the fields on the ACC Log Analytics (ACC-L) integration configuration forms for Health Log Analytics.

    For the ACC Log Analytics (ACC-L) integration setup procedure, see Set up an ACC Log Analytics integration for Health Log Analytics.

    Table 1. Provide details
    Field Description
    Transport The protocol used to send the log data. This field is read-only.

    The ACC-L integration uses a ServiceNow Agent to send data.
    Port The port on the MID Server to which the ACC-L agent connects. This field is required.
    Important:
    This port can't be the same as the MID Web Server port.
    Description Option to add a brief description of the integration to help identify it.
    ACC Listener
    MID Server The MID Server to which the logs stream. This field is required.
    Note:
    • Only one ACC-L integration can be defined per MID Server.

      You can only select MID Servers with AgentClientCollector capability that support basic authentication. MID Servers that support mTLS are not listed.

    • The default maximum number of data inputs streaming logs to a single MID Server is 10.

      You can modify this number in the MID Server properties. Exception: if 10 non-ACC-L integrations are already defined for a MID Server, you can still add one ACC-L integration, for a total of 11.

    • When you submit the form, this field is set to read-only.
    • Important:
      The configured MID Server can't be changed after the integration is activated.
    MID Web Server port Port used by the MID Server to receive data from ACC agents. This field is auto-populated and read-only when a MID Server has been configured.
    Note:
    The MID Web Server port must be reachable through your firewall.
    Table 2. Advanced settings
    Field Description
    Lookup hostnames Option to perform DNS lookup to resolve IPs to hostnames.
    Use SSL Option to use SSL.
    Client inactivity timeout (seconds) The timeout, in seconds, to close an inactive channel.
    Sub sample drop ratio The ratio of logs to drop. The default value is -1: no logs are dropped.

    For example: If you want one out of every five logs to be dropped, change the value to 5.
    Max length in bytes The maximum length of log messages, in bytes.
    Character encoding The character encoding for this integration: UTF-8. This field is read-only.
    Worker thread count The number of threads that handle incoming data.
    Sub sample receive ratio The ratio of logs to receive. The default value is -1: no logs are received.

    For example: If you want one out of every five logs to be received, change the value to 5.
    Default timezone The default time zone of events. The system uses this default when the log does not specify a time zone.
    Drop if queue is full Option to discard logs if many processes are waiting in the queue to access the MID Server.