Add a regulatory contact to an agency

  • Release version: Australia
  • Updated June 11, 2026
  • 1 minute to read
  • Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur.

    Before you begin

    Role required: compliance_case_manager

    About this task

    As a compliance_case_manager, you can map one contact or multiple contacts to a regulatory agency. By default, all the regulatory contacts in the system are displayed. When you add a regulatory contact, you must analyze which jurisdiction it belongs to.

    Procedure

    1. Navigate to All > Compliance Workspace > Lists > Regulatory information > Regulatory contacts.
    2. Select New.
    3. On the Create New Regulatory Contact form, fill in the fields.
      For a description of the fields, see Create New Regulatory Contact form.
    4. Select Save.