Audit Engagement Overview Performance Analytics dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Audit Engagement Overview Performance Analytics Dashboard

    The Audit Engagement Overview Performance Analytics dashboard offers an executive perspective on audit results and task engagement, facilitating quick identification of concerns. This dashboard is available in the Next Experience UI Framework starting from version 18.1.5 of the Audit Management application, accessible via All > Audit > Analytics Overview in the Vancouver or Washington DC releases.

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    Key Features

    • Role-Specific Access: Different roles allow users to engage with the dashboard effectively:
      • Audit Manager: Gain visibility into vulnerabilities.
      • Audit Administrator: Quickly identify areas of concern.
      • Audit Analyst: Prioritize tasks based on risk criticality.
    • Reports Include:
      • Adequate Engagements: Displays engagements with adequate results.
      • Audit Task Breakdown: Active audit tasks categorized by type and state.
      • Control Test Results: Completed control tests by effectiveness rating.
      • Engagement Results: Overall count of conducted audit engagements.
      • Inadequate Engagements: Displays engagements with inadequate results.
      • Overdue Audit Tasks: Lists open tasks past their planned end date.
      • Satisfactory Engagements: Displays engagements with satisfactory results.
    • Interactive Filtering: The Premium dashboard includes interactive filters, necessitating a licensed version of Performance Analytics.

    Key Outcomes

    Utilizing the Audit Engagement Overview dashboard enables ServiceNow customers to effectively monitor and manage audit processes, ensuring timely identification of risks and facilitating informed decision-making based on comprehensive engagement insights. Note that the Premium dashboard will be deprecated in future instances, so users are encouraged to transition to the standard dashboard with PA filters for continued support.

    The Audit Engagement Overview dashboard provides an executive view into audit results and engagement breakdowns by task, allowing areas of concern to be identified quickly.

    Audit Engagement Overview dashboard

    Important:
    Starting with version 18.1.5 of the Audit Management application, the Audit Engagement Overview dashboard is available in the Next Experience UI Framework.

    If you are on Vancouver or Washington DC, you can view the dashboard in the Next Experience UI Framework.

    To access the Audit Engagement Overview dashboard in the Next Experience UI Framework, navigate to All > Audit > Analytics Overview.

    Audit Engagement Overview dashboard in Next Experience UI framework.

    The following roles and tasks are associated with this solution:
    • Audit Manager (sn_audit.manager): To have clear visibility into the overall state and volume of vulnerabilities within the organization.
    • Audit Administrator (sn_audit.admin): To pinpoint areas of concern quickly.
    • Audit Analyst (sn_audit.user): To prioritize which risks or tasks to focus on based on criticality to the organization.
    Table 1. Reports
    Name Type Description
    Adequate Engagements Single Score Single-score icon Displays the number of engagements closed with an adequate result.
    Audit Task Breakdown Horizontal bar Horizontal bar icon Total number of active audit tasks broken down by type, state, and assigned to
    Control Test Results DonutDonut icon The number of completed control tests, broken down by overall control effectiveness rating.
    Controls by Engagement Donut Donut icon Breakdown of the number of open controls by audit engagement
    Engagement Results Bar Bar icon Displays an overall count of audit engagements conducted for each entity. The chart is stacked to display the overall audit results for each entity.
    Inadequate Engagements Single Score Single-score icon Displays the number of engagements closed with an inadequate result.
    Issue Breakdown Horizontal bar Horizontal bar icon Count of issues grouped by Engagement, State, or Response
    Overdue Audit Tasks List List icon3 List of open audit tasks that have exceeded the planned end date.
    Profiles by Engagement Donut Donut icon Select one or many entities to view and compare their audit findings.
    Satisfactory Engagements Single Score Single-score icon Displays the number of engagements closed with a satisfactory result.

    Audit Engagement Overview – Premium dashboard

    Important:
    The Audit Engagement Overview dashboard with PA filters is now available as part of the Audit Management plugin.

    Starting with version 18.1.5, the Audit Engagement Overview – Premium dashboard is being prepared for future deprecation. It will be no longer available on new instances.

    As this dashboard uses interactive filtering, the licensed version of Performance Analytics is required.

    The Audit Engagement Overview dashboard has one view, with reports on engagement results and various drilldowns, with interactive filters.Audit Engagement Overview dashboard showing Engagement Results, Profiles, by Engagement, Controls by ENgagement, and interactive filters