Create a compliance state model

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a state model to define the workflow states and transition conditions for compliance case types and request types.

    Before you begin

    Role required: sn_compliance_case_admin

    About this task

    A state model is a list of states that describe the workflow of a record. With a state model, you can define the state transitions for a specific case or request type. The case type or request type follows the workflow states and transition conditions that are defined in the state model.

    Procedure

    1. Navigate to All > Compliance Case Management > State Models.
    2. Select New.
    3. On the form, fill in the fields.

      For a description of the field values on the GRC State Model form, see GRC State Model form.

    4. Select Submit.