Operations tab

The Operations tab on the privacy management dashboard offers visibility into operational performance across key privacy compliance processes, supporting proactive management and confirming adherence to regulatory and internal risk standards.

The Operations tab on the privacy management dashboard provides a centralized and real-time overview of key privacy-related operational metrics. This dashboard is designed to help analysts, privacy officers, and compliance personnel. It supports monitoring the progress and status of various privacy assurance activities. These activities include risk assessments, privacy assessments, issues, policy exceptions, and control assurance.

The Operations dashboard helps monitor the progress and status of operational activities. These activities include risk assessments, privacy impact assessments, issues, policy exceptions, and control assurance. Data is displayed using intuitive pie and donut charts. Charts are categorized by status, priority, and risk rating for clarity. This categorization makes it easier to identify areas that need attention. You can quickly see open, overdue, or upcoming tasks in each category.

This dashboard displays the following widgets.

Risk assessments

A donut chart displays the breakdown of the total number of ongoing risk assessments by states like New or In progress. Additional details like Open, Resolved, Closed, Overdue, or Due in 7 days are also highlighted. You can drill-down into the risk assessments from the chart.

Privacy assessments

A donut chart categorizes assessments based on their current workflow states like Assigned or Work in progress. Additional details like Draft, Open, Overdue, or Due in 7 days are also highlighted. You can filter privacy assessments by the assessment template.

Issues

Issues are categorized in a pie chart by priority levels such as High, Medium, Low, and Critical. Additional details like Open, Overdue, and Due in 7 days are also highlighted. You can drill down into the record details from the chart.

Policy exceptions

Policy exceptions are categorized by risk rating and presented in a pie chart, with labels such as Low, Medium, High, Critical, Open, Overdue, and Due in 7 days. You can drill down into the policy exceptions from the chart.

Control assurance

This section provides a summary of the organization's control assurance activities, segmented into Attestations, Indicators, and Control tests.

The following image shows the Operations dashboard.

Figure 1. Operations dashboard