Accept and work on a Personal Data Rights task

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Accept Personal Data Rights (PDR) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.

    Before you begin

    Role required: sn_grc_pdr.pdr_agent

    Procedure

    1. Navigate to All > Personal Data Rights Workspace
    2. On the PDR Workspace, navigate to Lists > Personal data rights > All requests.
    3. Open the required request.
    4. On the Action tasks related list, select the action task that you want to accept.
    5. Select Accept work.
      Note:
      You can only accept work on action tasks that are in the Assigned state. If the task is not yet assigned, select Update state, then change the state to Assigned.
    6. Provide your notes and select Accept work.Accept work on an assigned action task.
    7. On the Details tab, provide the details for the task.
    8. After you complete the task, select one of the following.
      ChoiceAction
      To send the task for review Select Ready for review.
      To close the task without review Select Close as complete.