Download Compliance Case Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Before you run the Compliance Case Management application in your instance, you must download it from the ServiceNow Store.

    Before you begin

    Role required: admin

    About this task

    The ServiceNow Store application enables you to download the core products and applications. A product contains one or more applications that are licensed as a group. For example, the GRC application is a product.

    Procedure

    1. In the ServiceNow Store application, you must ensure that you have entitlements, or licenses, to the application and its dependent applications.
      Note:
      This process applies only to the applications that are downloaded to the production instances. If you’re downloading the applications to your non-production or development instances, it isn’t necessary to get entitlements. Proceed to Activate a ServiceNow Store application.
    2. Activate the application and run it on your instance.