Tagging records with functional domain

Functional domain tagging is a mechanism that allows you to classify risk records based on the specific business function, process, or use case they support. A functional domain represents a logical grouping, such as Cybersecurity and risk, IT risk and compliance, Compliance, Third-Party Risk, or Operational Risk.

To understand feature adoption across diverse business functions, you can apply functional domain tags to records, either manually or through automation. This tagging allows organizations to identify how Integrated Risk Management capabilities are used across different teams, departments, and use cases.

Functional domain tagging provides a mechanism to capture structured metadata that reflects actual business usage across domains. This record tagging is critical for understanding adoption trends, identifying gaps in utilization, and informing targeted enablement efforts. By aggregating domain-specific usage data, organizations can generate metrics for reporting, continuous improvement, and stakeholder alignment.

Key benefits

The following benefits highlight the value of implementing functional domain tagging.

• Facilitates targeted analysis of risk feature adoption across business units.
• Enables more informed decision-making for product planning and enablement.
• Supports domain-specific guidance and best practice recommendations.
• Contributes to the development of adoption metrics and reporting frameworks.

Tagging records

A scheduled job named Populate Functional domain metrics table weekly has been implemented to maintain accurate and up-to-date adoption metrics. This job systematically queries key Risk-related tables such as sn_risk, sn_control, and sn_citation, identifies and counts records tagged with functional domains. It then calculates the count of tagged records, aggregates the data, and inserts the results into the Functional domain metrics (sn_grc_functional_domain_metrics) table. This automated process ensures reliable visibility into domain-level usage and supports informed reporting for adoption tracking and analysis.

The scheduled job is configured to run every Monday at 1:00 A.M. On successful execution, the Functional domain metrics table is updated with the latest aggregated data. Users with the usage_admin role can see the data in this table.

The Functional domain metrics table includes the following columns: Count, Functional Domain, Domain, and Type.

Figure 1. Functional domain metrics table

Supported record types

The following is a list of supported record types:

• Risk
• Control
• Issue
• Authority Document
• Audit tasks
• Engagement
• Citation
• Policy
• Control objective
• Entity
• Entity Class
• Entity Type
• Risk Statement

• Functional domain bulk update
  The functional domain feature enables users to efficiently filter and sort records within a workspace based on domain-specific tags. For instance, when working in the Privacy Workspace, users can exclude records that are not tagged with privacy, allowing for a more focused view and reducing potential confusion.
• Bulk update functional domain for multiple records
  Update the functional domain for multiple records at once to save time and ensure efficiency.