Create a control tailoring request

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read
  • Create a control tailoring request to modify baseline controls for an authorization package after the Select step without reverting the package to earlier workflow steps.

    Before you begin

    • An authorization package in the Implement step or later

    Roles required: sn_irm_cont_auth.admin, sn_irm_cont_auth.info_system_sec_manager, sn_irm_cont_auth.info_system_sec_officer, sn_irm_cont_auth.authorization_official

    About this task

    Control tailoring requests enable you to propose changes to baseline controls without reverting the package to the Select step. You can add new controls, change control applicability (Applicable to Not Applicable or vice versa), or modify hybrid and inherited control configurations. All changes require AO approval before taking effect.

    When you submit the request, the AO receives an email notification. After approval, the system applies the changes to baseline controls and updates related controls accordingly. Controls not affected by the request remain in their current state.

    Procedure

    1. Navigate to All > CAM Workspace and then select the lists icon.
    2. From the Authorization packages in the RMF list, select an authorization package record.
    3. Select the more action icon (...) and then select Request control tailoring.
    4. In the Request control tailoring pop-up page, enter a brief explanation for the baseline changes you're requesting.
    5. Select Request to create a new control tailoring request record.
      CAM creates a new control tailoring request record and opens it.
    6. On the control tailoring request record Details tab, review the automatically populated fields.
      Field Description
      Number Auto-generated unique identifier for the request
      State The state of the control tailoring request
      Authorization package The package you selected
      Assigned to The AO or AO Delegate from the authorization package
      Step The current RMF step of the authorization package
      Request reason Explanation for the baseline changes you are requesting
      Work notes (Private) Notes for the approver
      Additional comments (Customer visible) Additional comments
    7. Select the Control Tailoring tab to specify your baseline modifications.
    8. Review current package configuration in the Current Records section.

      The Current Records panel (left side) displays existing control allocations:

      • Baseline Control
      • Hybrid Control
      • Inherited Control
      • Not Applicable Control
      • Fully Inherited Control

      Use the Allocation type drop-down to view controls by allocation type. This section is read-only and serves as reference while making requested changes.

    9. To add baseline controls that don't exist in the authorization package:
      1. In the Requested Records section (right side), set the Allocation type drop-down to Baseline Control.
      2. Select Add.
      3. In the Control Objectives pop-up page, select one or more control objectives to add as baseline controls.
      4. Select Add to add the selection to the requested records.
        The control objectives appear in the Requested Records section.
    10. To change the allocation of existing controls:
      1. In the Current Records section, use the Allocation type drop-down to filter controls by their current allocation type.
        You can filter controls based on the following types:
        • Baseline
        • Inherited
        • Hybrid
        • Fully inherited
        • Not applicable
        • Overlay
      2. Select one or more controls to modify.
      3. Select the action that represents the change you want to make:
        • Mark as Not Applicable
        • Create Hybrid
        • Inherit from Single Provider
        • Inherit from Multiple Providers
        • Return to Baseline
      4. If marking controls as not applicable, enter a justification in the confirmation page and select Confirm.
        The system moves the selected controls to the Requested Records section with the new allocation type.
    11. To modify existing overlay controls, do the following:
      1. In the Control Tailoring tab, under Current Records section, filter by selecting Overlay controls in the Allocation drop-down.
        The section displays existing overlay controls configured on the authorization package.
      2. Select an overlay control to modify and select Edit.
      3. Update the action as needed: Addition, Subtraction, or Custom Action.
      The modified overlay moves to the Requested Records section.
    12. To add new overlay controls, do the following:
      1. In the Control Tailoring tab, under Existing Records section, select Overlay Controls from the Allocation type drop-down.
      2. Select Add.
      3. Select the action type: Addition, Subtraction, or Custom.
      4. If you select Custom, configure the behavior and action for each scenario.
        For Matching records, select the action to apply (for example, override, move to not applicable, or skip). For Distinct records, select the action to apply (for example, create new or skip).
      The new overlay control appears in the Requested Records section.
    13. Optional: To remove a requested change before submitting:
      1. In the Requested Records section, select the control to remove.
      2. Select Revert.
        The system removes the change. For newly added controls, Revert deletes the record. For allocation changes, Revert returns the control to its original allocation in Current Records.
    14. In the Requested Changes tab, review all requested changes.
      The tab displays the requested allocation and previous allocation for each control.
    15. Optional: Select the more action icon (...) and then select Reassign to reassign the request to a different AO within the same authorization package.
      In the Reassign pop-up page, select the new approver in the User field, enter a reason for the reassignment in the Reassign reason field, and then select Reassign.
    16. Optional: To recall the request after submission but before approval:
      1. Select the more action icon (...) and then select Recall.
        The request returns to Draft state, allowing you to make additional modifications.
    17. Select Request for Approval to submit the request for approval.

    Result

    The request state changes to In Review, and the system assigns the request to the AO for approval. The AO receives an email notification. The authorization package displays an indicator showing that baseline changes are under review. You can view the request status in the My Items view under the CAM Workspace task page, which shows all control tailoring requests you have created.