Create a GRC article template

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Policy and Compliance managers can create templates for policy article publishing.

    Before you begin

    Role required: sn_compliance.developer

    Procedure

    1. Navigate to All > Policy and Compliance > Administration > Article Templates.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Authority Document
      Field Description
      Name Name of the article template.
      Type
      • Script
      • HTML
      • XML
      Script The script code. This field depends on the Type field.
      HTML The HTML code. This field depends on the Type field.
      XML The XML code. This field depends the Type field.
      Is default Option to indicate that this template is used as the default template for all KB articles.
    4. Click Submit.