Supporting information for Now Assist for Third-party Risk Management (TPRM)

  • Release version: Australia
  • Updated June 26, 2026
  • 1 minute to read

    • Get a quick overview of the important information that is related to the Now Assist for Third-party Risk Management (TPRM) application.

    Supported versions

    Now Assist for TPRM is supported starting from the Zurich patch 4 release.

    Supported language models

    You can use Azure OpenAI, Google Gemini, or Anthropic Claude on AWS as the AI model providers for supported Now Assist capabilities. Model availability depends on the feature and your Now Assist subscription. For more information, see Large language models on the ServiceNow AI Platform®.

    As of version 22.3.4, Now Assist for Third-party Risk Management (TPRM) supports Google Gemini 3.5 Flash, OpenAI GPT 5.1, and OpenAI GPT 5.4 mini models in addition to the previously supported models. The default model for the issue recommendation skill is Azure OpenAI gpt-4-5-mini.

    Supported user interfaces

    The Now Assist for TPRM application skills TPRM Issue Summarization and TPRM Issue Recommendation can be accessed in the Vendor Management Workspace and Core UI. Issue recommendations are available only for Smart Assessment Engine questionnaires.

    Application information

    Activate the Now Assist for TPRM (sn_tprm_gen_ai) store app.

    For more information, see Configure Now Assist for Third-party Risk Management (TPRM).