Feedback dashboard

Use the Feedback dashboard to track and manage feedback using the Risk Workspace. The Feedback dashboard organizes feedback according to its status, importance, type, and other specific factors.

Launching Feedback dashboard

You can launch the Feedback dashboard by using the launcher icon. The following example shows the cards that are available on the Feedback dashboard.

Figure 1. Feedback dashboard page

You can analyze and monitor only relevant information by filtering the dashboard based on different record types. You can navigate to All records and select the respective record type to visualize related information on the dashboard. The available record types are based on the active feedback configurations.

The following table describes the cards that are available on the Feedback dashboard landing page.

Table 1. Feedback dashboard

Section	Card	Description
Action items	Critical open Feedback	Shows the feedback with priority as Critical.
	Rejected Feedback	Shows the feedback with response as Rejected.
	Feedback in draft state	Shows the feedback that hasn’t yet been sent to the respondent.
	Feedback awaiting review	Shows the feedback that hasn’t yet been reviewed by the reviewer following the respondent's comments.
Overview	Feedback by priority	Shows the active feedback based on their assigned priorities. This helps in understanding the proportion of feedback categorized by urgency levels.
	Feedback by record type	Shows the feedback based on their record types. This helps in understanding the proportion of feedback categorized by the source records.
	Unaddressed Feedback over time	Shows the unaddressed feedback over time. The bar chart displays the trend of unresolved feedback, enabling teams to measure their responsiveness and workload distribution.
	Actions on Feedback	Shows the closed feedback with initiated actions and feedback with no actions taken. It facilitates the analysis of what further actions are generally taken as an outcome of the feedback.