Create contact import rules

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a contact import rule to apply on the User table and filter out users as contacts for emergency notifications.

    Before you begin

    Role required: BCM admin (sn_bcm.admin)

    About this task

    The contact import rule is applied on the default table that is the User table [sys_user]. The unique user reference that is the sys_id of the user table and the unique contact ID of the Contacts table that is synced with Everbridge are mapped.

    Procedure

    1. Navigate to Business Continuity > Everbridge Contact Configuration > Contact Import Rules.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Contact Import Rules form
      Field Description
      Name Name of the import rule.
      Table Defaults to the User table [sys_user]
      Filter condition Condition applied on the User table to filter records.
      Record type Default category of the record type.
      User mapping Unique user reference from the Users table.
      Contact ID mapping Unique ID of each contact used to sync with Everbridge.
    4. Click Submit.