Configure recovery tier for impact assessment

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure and use recovery tier to assign a single recovery time and name to a similar range of recovery time objective (RTO) values.

    Before you begin

    Role required: sn_bcm.admin

    About this task

    Recovery tiers are also associated with other organizational expectations such as levels of support, escalation, and communication.

    Recovery tiers are used in these areas:

    • BIA scores and impact assessment result.
    • Element recovery times.
    Some examples of recovery tiers include:
    • Tier 1 – Mission Critical: 2 hours RTO.
    • Tier 5 – Non-Essential: 1 week RTO.

    Although there is no limitation to the number of recovery tiers, an organization can set 4 to 6 recovery tiers.

    Note:
    Recovery tiers are automatically calculated on BIAs and element RTO by selecting the nearest recovery tier maximum time.

    Procedure

    1. Navigate to Business Continuity > General Administration > Recovery Tiers.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Recovery Tier form
      Field Description
      Name Name for the recovery tier level.
      Recovery time objectives Metric that calculates how quickly the business should recover an element after a disaster.
    4. Click Submit.