Monitoring assessment data using TPRM dashboards

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Monitoring Assessment Data Using TPRM Dashboards

    The Third-party Risk Management (TPRM) application provides dashboards that enable monitoring and analysis of assessment data effectively. The Third-party insights dashboard and TPRM custom analytics dashboard are essential tools for gaining tailored insights that enhance decision-making processes.

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    Key Features

    • Accessing Dashboards: Navigate to Workspaces > Vendor Management Workspace to access the dashboards page, where you can view and customize the Third-party insights and TPRM Custom Analytics dashboards.
    • Role-Based Access: Different roles have specific access levels:
      • TPR Managers and TPR Admins: Edit both dashboards and view all questionnaire responses.
      • TPR Assessors and Third-party Assessment Reviewers: View assigned questionnaire responses only.
    • Customizability: Users can create personal dashboards, add data visualizations, and share them with others. TPR Managers can delete dashboards if within the same application scope.
    • Third-party Insights Dashboard: A customizable template that allows for the addition of various visual elements like charts and trend analyses, accessible by TPR Managers, Assessors, and Reviewers.
    • TPRM Custom Analytics Dashboard: Pre-configured with active questionnaire instances relevant to user roles, allowing for filtered and grouped data views. TPR Managers can edit this dashboard, while others have read-only access.

    Key Outcomes

    By utilizing these dashboards, ServiceNow customers can efficiently track, compare, and manage assessment responses, facilitating improved oversight and risk management of third-party vendors. The ability to customize and share insights enhances collaboration and decision-making within teams.

    You can monitor and analyze assessment data at various levels in the Third-party Risk Management application using the Third-party insights dashboard and TPRM custom analytics dashboard. These dashboards provide you and your team with tailored insights and deliver relevant information at a glance, improving your decision-making process.

    Dashboards in Vendor Management Workspace

    You can view the Dashboards page by navigating to Workspaces > Vendor Management Workspace and selecting the dashboard page icon . From the dashboards page, you can view the Third-party insights and TPRM Custom Analytics dashboards, which are included as part of the base system. You also have the option to create more dashboards, customize them, and share them with others.

    Table 1. Dashboard access
    Role Description
    Third-party risk (TPR) manager [sn_vdr_risk_asmt.vendor_risk_manager] Edit the Third-party Insights and TPRM Custom Analytics dashboard.

    View all questionnaire responses, including responses from tiering assessments, internal assessments, and third-party risk assessments.
    TPR admin [sn_vdr_risk_asmt.vendor_risk_admin] Edit the Third-party Insights and TPRM Custom Analytics dashboard.

    View all questionnaire responses, including responses from tiering assessments, internal assessments, and third-party risk assessments.
    TPR assessor [sn_vdr_risk_asmt.vendor_assessor] View assigned questionnaire responses assigned in the Third-party Insights and TPRM Custom Analytics dashboard.
    Third-party assessment reviewer [sn_vdr_risk_asmt.vendor_assessment_reviewer] View assigned questionnaire responses in the Third-party Insights and TPRM Custom Analytics dashboard.
    Note:
    All roles can create and customize personal dashboards, add data visualizations, and share their dashboards with others as viewers or editors. If you have the admin role, you must be in the same application scope as the dashboard and then you can delete any dashboard. For more information, see Delete a TPRM dashboard.

    Third-party insights dashboard

    This dashboard is a versatile, blank template that includes instructions to help you customize it to your specific needs. You can add various elements such as data visualizations, bar charts, trend analyses, and score reports to create custom sections and data visualizations. TPR managers, TPR assessors, and third-party assessment reviewers can view this dashboard, while TPR managers have the additional ability to edit and share it.

    Figure 1. Viewing the Third-party insights dashboard
    Accessing the Third-party insights dashboard. For the text description, refer to the text that preceded this example.

    TPRM custom analytics dashboard

    This dashboard is pre-configured with a default list showing all active questionnaire instances relevant to your role. The list has customizable columns, enabling you to filter and group data according to your preferences. TPR managers have full edit access to this dashboard, while TPR assessors and third-party assessment reviewers have read access only. This dashboard serves as a centralized hub for efficiently tracking and comparing assessment responses, making it easier for you to manage assessments.

    Figure 2. Viewing the TPRM custom analytics dashboard
    Accessing the TPRM custom analytics dashboard. For the text description, refer to the text that preceded this example.
    To learn more about creating and using TPRM dashboards, see:For more information on dashboards, see Dashboards in Platform Analytics.