Setup checklist for the GRC Audit Management application

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • This checklist includes the setup tasks that you're required to complete in your ServiceNow AI Platform® instance. When you have completed these tasks, the base system is ready for operation. Optional setup procedures are also included to enhance the Audit Management functionality.

    Before you begin

    Role required: admin

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    Procedure

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    Table 1. Audit Management application checklist
    Item Description
    check box. As an audit administrator or audit manager, create engagements to manage audit information and include entities, controls, and control tests that are relevant to the audit. For details, see Create an engagement.
    check box. As an audit administrator or audit manager, after you have created engagements, define which entities are scoped in the audit engagement. For details, see Add entities to an engagement scope.
    check box. After defining a control, audit managers create control tests that run periodically and provide documented evidence of whether the associated control is operating correctly. For details, see Create a control test from an engagement. You can also generate control tests automatically. For details, see Automatically generate control tests from an engagement
    check box. After defining a control, audit managers create activities that explore and provide documented evidence of whether the associated control is operating correctly. For details, see Create an audit task activity.
    check box. After defining a control, audit managers create interviews with control owners to discuss and provide documented evidence of whether the associated control is operating correctly. For details, see Create an interview
    check box. After defining a control, audit managers create walkthroughs that will be conducted to observe and provide documented evidence of whether the associated control is operating correctly. For details, see Create a walkthrough.
    check box. As an audit manager, generate an audit report that summarizes the findings of an engagement so report findings can be communicated to executives. For details, see Generate an audit report from an engagement