Create an engagement

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • Audit managers create engagements to manage audit information and collect entities, controls, and control tests that are relevant to the audit.

    Before you begin

    Role required: sn_audit.admin or sn_audit.manager

    Note:
    For more information on engagements, see Manage engagements.

    About this task

    To know more about how to define a control and control objective, see:

    Procedure

    1. Navigate to All > Audit > Engagements > Create New.
    2. On the form, fill in the fields.
      Table 1. Engagement form
      Field Description
      Number A unique identification number.
      State
      • Scope
      • Validate and plan
      • Fieldwork
      • Awaiting approval
      • Follow up
      • Closed
      Name Name of the engagement.
      Type Type of engagement. The choices are:
      • None
      • Internal Audit
      • External Audit
      • SOX Audit
      • IT Audit
      • Financial Audit
      • Compliance Audit
      • Certification Audit
      • Regulatory Audit
      • Operational Audit
      • Continuous Audit
      • Vendor Audit
      • Customer Audit
      • Store Audit
      • Quality Audit
      • Project Audit
      Percent complete Number that represents the percentage of the engagement that has been completed.
      Assigned to User assigned to the engagement.
      Auditors Auditors were assigned to the engagement.
      Approvers Approvers assigned to the engagement.
      Description General description of the engagement.
      Objectives Stated objectives of the engagement.
      Schedule
      Engagement planned start Estimated start date of the engagement.
      Engagement starts Choice to automatically determine the start date of the engagement. The choices are:
      • Scope
      • Validate
      • Fieldwork
      Engagement actually start Actual date the engagement begins.
      Engagement planned end Estimated end date of the engagement.
      Engagement ends Choice to automatically determine the start date of the engagement. The choices are:
      • Follow Up
      • Closed
      Engagement actual end The actual date that the engagement ends.
      Fieldwork planned start Estimated start date of the fieldwork.
      Fieldwork planned end Planned end date that was originally set in the engagement.
      Note:
      This field sets the value as one day plus the planned start date for fieldwork by default.
      Fieldwork planned duration Number of days and hours planned for fieldwork. The duration and planned start date of fieldwork are used to calculate the planned end date. If audit tasks are defined, this field is populated with the longest planned duration from the audit tasks.
      Fieldwork actual start Actual start date of the fieldwork. If audit tasks are defined, this field is populated with the earliest actual start date from the audit tasks.
      Fieldwork actual end Actual end date of the fieldwork. If audit tasks are defined, this field is populated with the latest actual end date from the audit tasks.
      Fieldwork actual duration Duration of fieldwork start date and end date.
      Results
      Result
      • Satisfactory
      • Adequate
      • Inadequate
      Opinion Justification for the selected result.
      Report
      Knowledge base Knowledge base to be used.
      Report template Template to be used to generate the knowledge base article reporting the engagement results.
      KB article Recently generated knowledge base article containing the engagement results
      Activity
      Additional comments Customer-viewable comments.
      Work notes Comments that are viewable by the admin audit manager.
      Confidentiality
      Confidential Option to enable confidentiality of the record. Only the assigned users or groups of users can access the record.

      For more information on the confidential option, see Confidentiality flag for audit and compliance records.

    3. Select Submit.