Create entity class using the GRC: Workbench

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • GRC managers create entity classes representing the types of things that are part of the dependency model. Reports can be filtered to define relationships between the different enity classes. An entity class defines what a entity actually is.

    Before you begin

    Role required: sn_grc_manager

    Procedure

    1. Navigate to https://myCompany.service-now.com/$grc_workbench.do.
    2. On the left, in the Entity classes section, click Add Class.
    3. Enter an entity class name and click the plus (+) icon

      The newly created entity class is added to the list on the left.

    What to do next

    Create relationships between entity classes using the GRC: Workbench.