Analytics and reporting solutions for Risk Management

Platform Analytics Solutions contain preconfigured dashboards. These dashboards contain actionable data visualizations that help you improve your business processes and practices.

This Platform Analytics Solution is available on the ServiceNow Store.

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Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Platform Analytics data visualizations use Performance Analytics indicator data to show you data over time, helping you analyze your business processes and identify areas of improvement. With Platform Analytics Solutions, you can get value from Performance Analytics for your application with minimal setup. You can always create your own objects as well.

To enable the Analytics and Reporting solution for GRC: Risk Management, perform these steps.

1. Visit the ServiceNow Store and obtain an entitlement to the Performance Analytics - GRC: Risk Management application and associated applications. See Install a ServiceNow Product on the ServiceNow Store.
2. On the instance, navigate to System Applications > All Applications > All.
3. Locate and install the Performance Analytics - GRC: Risk Management application.

The following reports and dashboards are available in the Risk Management application.

Important:

Starting with version 18.1.0 of the Risk Management application, the Analytics and Reporting solutions for Risk Management are available in the Next Experience UI Framework.

• Operational risk heatmap for Advanced Risk Assessment in the Risk Workspace
  As an operational risk manager, you can configure and manage your risk heatmaps in the Risk Workspace.
• Risk heatmap for classic risk assessment
  As an operational risk manager, if you opt to use the classic risk assessment to assess the risks in your organization, you can view the risk heatmap to get an overview of the risk posture for your organization.
• Risk heatmap workbench
  As an operational risk manager, you can visualize the risk details and better understand the risk posture of your entity by using the risk heatmap workbench in the Advanced Risk application.
• Operational Risk Management dashboard
  The Operational Risk Management dashboard enables an entity owner, with the role sn_risk.user, to view the complete risk posture for the enterprise in a single consolidated report. This dashboard makes it easy to analyze the risk posture efficiently and take necessary corrective actions to ensure that there are no losses.
• Project Risk Overview dashboard
  The project risk dashboard is useful for project managers and the enterprise risk managers. Using this dashboard, the project managers and enterprise risk managers can view the risk performance and the overall risk posture. This dashboard helps risk managers to reduce the overall risks in an organization.
• Risk Identification Overview dashboard
  The risk identification dashboard is useful for risk managers and helps them to keep a track of various records or objects which are in transit in the risk identification workflow.
• Basel dashboard
  The Basel dashboard is a medium to share the Basel reports with external regulators for Basel regulations. This dashboard is useful for banking and financial domains where it is compulsory to share the Basel reports.
• GRC Risk Overview dashboard
  The Risk Overview dashboard provides an executive view into the status and workflows of inherent and residual enterprise and IT risks. The user can drill down into risks by framework, response, and exception.
• Advanced Governance, Risk, and Compliance Application Risk dashboard
  The GRC Application Risk and Compliance Overview Dashboard provides the latest view of risk and compliance aspects for the business applications that are used in an enterprise.
• Performance Analytics dashboards for risk events and risk hierarchy
  Use the Performance Analytics (PA) dashboards to view the comprehensive data for risk events and risk hierarchy. Use the Analytics Hub to view data for any time period.
• Advanced risk assessment dashboard
  Use the Advanced Risk Assessment Overview dashboard for an overview of the performance of any risk assessment methodology based on the risk assessment instances.