TPRM issue summarization skill

  • Release version: Australia
  • Updated June 11, 2026
  • 1 minute to read
  • The issue summarization skill in Now Assist for Third-party Risk Management (TPRM) uses generative AI to create concise summaries of vendor-related issues, helping assessors quickly review risk details, improve consistency, and accelerate remediation.

    Overview of an AI-generated issue summary

    If you have the Third-party assessment reviewer [sn_vdr_risk_asmt.vendor_assessment_reviewer] role, you can create a summary for an issue. You can learn the details of a third-party risk issue from the summary generated by the TPRM issue summarization skill. By reading the issue summary, you can get an overview of vendor-related issues that are often high in volume. By default, issues in all states are eligible for summarization.

    To learn more about how you can summarize an issue, see Generate a summary of a TPRM issue.

    Benefits of summarizing an issue

    • Provides a concise view of vendor risk details by extracting key information from complex records.
    • Helps reduce the effort required to review full issue documentation while retaining essential context.
    • Promotes uniform remediation guidance and aids in prioritizing multiple risk items.

    Components of an issue summary

    After generating a summary for an issue, the summary displays the following sections:
    • Issue summary
    • Resolution
    • Related tasks
    • Key takeaways
    The following table provides more information on the sections associated with an issue summary:
    Section Description
    Issue summary A concise overview of the issue, including context, impact, and vendor details.
    Resolution Steps taken or planned to remediate the issue and resolve associated risks.
    Related tasks Linked tasks or actions required to complete remediation or follow-up.
    Key takeaways Critical insights, lessons learned, or important notes for future reference.
    The following fields are used to generate issue summaries:
    • Short description
    • Description
    • State
    • Priority
    • Assigned to
    • Recommendation
    • Explanation
    • Applies to
    • Third party
    • Engagement
    • Assessment
    • Related tasks
    Note:
    Summaries are generated based on prompts configured for the issue summarization skill. For more information, see Activate the TPRM issue summarization skill.