Employee Slate for Now Assist

Employees use Now Assist in Employee Slate to start any request from one chat bar and finish in the same panel.

Employee Slate for Now Assist combines the Now Assist AI assistant with key Employee Slate features. These features include the conversation-first home page, the conversational catalog, the AI widget builder, and conversational authoring for announcements. You start any request from one chat bar and complete the request in the same panel.

Quick features overview

Now Assist in Employee Slate provides:

• Intelligent content recommendations across knowledge, catalog, and tasks
• Automated form completion and data-entry assistance
• Predictive text and smart replies across knowledge bases, catalogs, tasks, requests, and announcements
• Task prioritization and scheduling assistance
• Conversational authoring for announcements
• Conversational queries for the organization chart and the employee profile

Administrator setup tasks

Administrators complete the following tasks to enable Now Assist for Employee Slate:

Table 1. Administrator setup tasks

Task	Description
Configure the admin console for Employee Slate	Set the portal name, URL suffix, logos, favicon, and palette colors for the Now Assist deployment.
Configure notifications for Employee Slate	Set the content, the trigger conditions, and the recipients for the 14 out-of-the-box notifications shipped with Now Assist.
Configure the AI widget builder for Employee Slate	Set the scope, the role access, and the chat panel that drives widget generation.

Employee tasks

The following tasks cover the core employee workflows on Now Assist:

Table 2. Employee tasks

Task	Description
Submit a catalog request in Employee Slate	Submit a catalog item through the conversational catalog with Now Assist.
Find a policy in Employee Slate	Ask conversationally for a policy and receive an answer with citations to the source article.
Create an announcement with Now Assist	Draft and publish an announcement with conversational authoring in Now Assist.
Use the calendar assistant	Manage meetings, agendas, and follow-ups from the calendar widget with Now Assist.
Use the home page widgets	Use Tasks and requests, announcements, popular content, upcoming holiday, and quick links widgets on the home page.

What employees can do with Now Assist

From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation:

• Find a catalog item by describing a need in plain language.
• Ask conversational questions about policies and receive answers with citations.
• Draft and publish announcements with conversational authoring.
• View the organization chart and the employee profile from conversational queries.
• Receive proactive notifications in the bell tray with grouped updates and bulk mark-as-read.
• Continue the same conversation on a mobile browser.