---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee communications

# Employee communications {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Employee Slate helps you create, publish, and manage employee communications in a variety of content types and delivery channels.  
Announcements give communication teams a controlled channel for highlighting important content on the Employee Slate home page. Examples include a new policy, a required action, a seasonal announcement, or a featured knowledge article. Announcements appear in the Employee Comms widget as a carousel. Content managers can also promote them to supported chat channels.  
Note:  
To use Employee communications, you must install Employee Slate Advanced.
Figure 1. Employee communications

## Employee Comms widget {#eslate-employee-comms__section_home_page_widget}

Content managers can create, schedule, and publish the content. You can access the content based on:

* User criteria defined on the linked knowledge article or catalog item.
* Targeted audience that the content manager sets on the announcement.

Employees see only the announcements that match their profile, role, location, or audience membership.

## Content library {#eslate-employee-comms__section_tnm_4s2_bjc}

The content library enables filtering, sorting, and viewing announcements in grid or list format. Content managers can create announcements with a headline, body, image, link, schedule, and priority.

* View the grid tile or list view of announcements.
* Filter the content by state such as published or draft.
* Sort by newest, oldest, or alphabetical order.
* Create announcements from library assets.

{#eslate-employee-comms__ul_rdh_xc2_bjc}  
Note:  
Content Library and Editor are available in the desktop resolution.  
Figure 2. Employee communications content library

## Content priority and freshness {#eslate-employee-comms__section_content_priority_algorithm}

Employee Slate orders announcements by combining content priority with freshness. Higher priority values boost an announcement in the carousel. However, newer content with a lower priority can still appear ahead of older content
that has a higher priority. This balance removes the need for content managers to pin announcements to exact positions.

For example, a critical announcement that is 20 days old might appear after a high-priority announcement that is two days old. The algorithm automatically balances priority and recency to keep the most relevant content visible
to your employees.

## Content feed on canvas {#eslate-employee-comms__section_content_feed_widget}

The responsive Content Feed widget provides a layout and visual hierarchy to browse and review team updates across any device. The Canvas includes a feed widget that provides employees
with a news feed experience.  
Figure 3. Add Company updates widget to canvas

## Manage content {#eslate-employee-comms__section_s12_rd3_vjc}

You can delete, duplicate, set to published, or inactivate content directly from the library.
Figure 4. Content management