Employee communications

Employee Slate helps you create, publish, and manage employee communications in a variety of content types and delivery channels.

Announcements give communication teams a controlled channel for highlighting important content on the Employee Slate home page. Examples include a new policy, a required action, a seasonal announcement, or a featured knowledge article. Announcements appear in the Employee Comms widget as a carousel. Content managers can also promote them to supported chat channels.

Note:

To use Employee communications, you must install Employee Slate Advanced.

Figure 1. Employee communications

Employee Comms widget

Content managers can create, schedule, and publish the content. You can access the content based on:

• User criteria defined on the linked knowledge article or catalog item.
• Targeted audience that the content manager sets on the announcement.

Employees see only the announcements that match their profile, role, location, or audience membership.

Content library

The content library enables filtering, sorting, and viewing announcements in grid or list format. Content managers can create announcements with a headline, body, image, link, schedule, and priority.

• View the grid tile or list view of announcements.
• Filter the content by state such as published or draft.
• Sort by newest, oldest, or alphabetical order.
• Create announcements from library assets.

Note:

Content Library and Editor are available in the desktop resolution.

Figure 2. Employee communications content library

Content priority and freshness

Employee Slate orders announcements by combining content priority with freshness. Higher priority values boost an announcement in the carousel. However, newer content with a lower priority can still appear ahead of older content that has a higher priority. This balance removes the need for content managers to pin announcements to exact positions.

For example, a critical announcement that is 20 days old might appear after a high-priority announcement that is two days old. The algorithm automatically balances priority and recency to keep the most relevant content visible to your employees.

Content feed on canvas

The responsive Content Feed widget provides a layout and visual hierarchy to browse and review team updates across any device. The Canvas includes a feed widget that provides employees with a news feed experience.

Figure 3. Add Company updates widget to canvas

Manage content

You can delete, duplicate, set to published, or inactivate content directly from the library.

Figure 4. Content management

Related concepts

• Conversational authoring for announcements

Related tasks

• Create an announcement
• Create an announcement using Chat

Related reference

• Employee Slate announcement form