Browser Extension for Employee Center
Summarize
Summary of Browser Extension for Employee Center
The Browser Extension for Employee Center allows users to access Employee Center content and resources via a movable pop-up extension in Google Chrome or Microsoft Edge. Users can interact with the extension for various functionalities like viewing announcements, accessing quick links, and submitting service requests directly from their browser.
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Key Features
- Employee Communications: Access announcements and banners from the portal.
- Quick Links: View featured content, knowledge base articles, and AI-search results (requires Now Assist Pro+ and Employee Center version 38.0).
- News and Events: Read portal news and view upcoming events.
- Related Applications: Access relevant applications conveniently.
- Feedback Mechanism: Provide feedback on portal or extension experience.
- Configuration Options: Customize the extension’s theme and display settings based on organizational needs.
- Search Functionality: Use omnibox search for quick access to Employee Center content and notifications.
Key Outcomes
The Browser Extension enhances user engagement by providing a streamlined interface for accessing essential Employee Center features while enabling administrators to manage content and user access. Users can stay updated on work notifications and events, improving overall productivity and communication within the organization.
Access all your extension-supported, Employee Center content, and other resources within a movable, pop-up browser extension.
Use Google Chrome or Microsoft Edge to use the Browser Extension for Employee Center.
You can access the Browser Extension for Employee Center with the extension icon from the Employee Center portal. You can also open the extension in a new page with the Floating Action Button (FAB) when you're navigating a browser-supported website.
Read a Knowledge Base article, search through your quick links, or submit a Service Catalog item request, all from the Browser Extension for Employee Center.
- Employee Communications - View announcements and banners from your portal.
- Quick links - View featured content and access knowledge base articles; see the most-viewed AI-search results for your portal. Note:
- You must have Now Assist Pro+ version along with Employee Center version 38.0 installed to experience the Now Assist full page search within the browser extension.
- Browser Extension for Employee Center is for enterprise usage. Enterprise admins can enable the extension for different user groups too.
- News - Read portal news in the quick view of the extension.
- Events - View upcoming events in the extension.
- Related applications - Access your applications in the Related apps section.
- Experience feedback - Provide your portal or extension experience feedback on the Browser Extension for Employee Center.
You can customize the theme and styling of your Browser Extension for Employee Center according to your organizational requirement. You can navigate back to the Employee Center portal easily with a link on the extension.
| Field | Description |
|---|---|
| sn_ex_brw_ext.ecbe_admin | Controls the entire administration of the Browser Extension for Employee Center application. |
| sn_ex_brw_ext.ecbe_manager | Controls content linking, viewer access to the content, and website records for the Browser Extension for Employee Center application. |
| sn_ex_brw_ext.ecbe_contributor | Controls content linking and viewer access to the content on the Browser Extension for Employee Center application. |
Search and notifications
Search and view content or access your notifications on the Browser Extension for Employee Center.
Access your configured Employee Center content with the omnibox search functionality. You can enter Employee Center or EC in the Google Chrome search bar and press the Tab key to look for content residing within the Employee Center portal.
You can also conduct a context search by selecting a portion of the website content where the extension is enabled. It gives you the search results for the selected section both within the Browser Extension and in the Employee Center portal.
Additionally, you can receive your Employee Center notifications on your Mac or Windows system, as long as you have the Browser Extension open in any one of your tabs. It enables you to track work updates efficiently. For more information, see Notifications in the Browser Extension for Employee Center.
Feedback in Browser Extension
Provide your experience with the Browser Extension for Employee Center with the default feedback configuration and feedback definition available with the Browser Extension for Employee Center plugin (sn_ex_brw_ext) version 1.0. For more information on the experience feedback functionality in the Browser Extension for Employee Center, see Experience feedback for browser extension
Browser Extension interface
You can use the Instance Options to modify the display of the extension.
You can configure aspects like the number of options displayed within a widget, the number of search results displayed, and so on.
Leverage the Now Assist search on the Browser Extension for Employee Center. For more information, see Set up Now Assist search in Browser Extension for Employee Center.
Along with the ServiceNow® Store, get the Browser Extension for Employee Center for Google Chrome and Microsoft Edge in the Chrome web store and the Microsoft Edge Add-ons store. For more information, see the helpful resources section.
Helpful resources
- Chrome web store for the ServiceNow Employee Center Browser Extension
- https://chromewebstore.google.com/detail/servicenow-employee-cente/illbompmedmaapkjleambjaffceeemih?authuser=0&hl=en&pli=1
- Microsoft Edge Add-ons store for the ServiceNow Employee Center Browser Extension
- https://microsoftedge.microsoft.com/addons/detail/servicenow-employee-cente/bddghmmfhfgplnapjkhhhajkcbmfffip
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