Use external IDs to match spaces between Workplace Service Delivery for Mappedin

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • After importing a new Mappedin building or after importing an existing Mappedin building, if the locations don't match in Mappedin and Workplace Service Delivery, then use external IDs to resolve space location issues.

    Before you begin

    Role required: employee and admin

    Procedure

    1. Navigate to All > Workplace Core > Space Administration > Buildings.
    2. Click a building that has spaces that don't match locations.
    3. Click the Generate external IDs related link.
    4. Click the Spaces tab.
      External IDs appear for each space. You can also create external IDs for multiple buildings.
    5. From the Buildings list, check each building that you want external IDs for.
    6. Click Action on selected rows and select Generate external IDs.
      Note:
      Buildings with spaces that have existing external IDs are ignored.
    7. Click Yes on the Confirm pop-up.
      An email notification verifies the generated external IDs for the spaces, floors, and buildings. Use the links in the email to export a file that you can provide to Mappedin.