Mobile push notifications for workplace reservations

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Mobile Push Notifications for Workplace Reservations

    As a workplace admin, you can set up mobile push notifications to inform employees about critical workplace events and enable them to take action directly from their devices. Employees must ensure that push notifications are enabled by their organization and that they are using the correct version of the Workplace Service Delivery for Mobile application to receive these alerts.

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    Key Features

    • Push notifications are sent for various events, including reservation creation, updates, and reminders for check-in/check-out.
    • Notifications are triggered by scheduled jobs that manage reminders and reservation events.
    • Available on both iOS and Android devices, notifications are sent in English.
    • Actionable notifications allow employees to check in or check out directly from the notification.

    Push Notification Scenarios

    Employees will receive notifications for the following scenarios:

    • Reservation ready for check-in.
    • Check-in reminder for an upcoming reservation.
    • Notification of a reservation created on their behalf.
    • Reminder that a reservation is about to start.
    • Notification of reservation cancellation due to check-in delays.
    • Update notifications for reservations made on their behalf.
    • Reminder that a reservation is about to end.
    • Reservation ready for check-out.
    • Pending check-in notifications for started reservations.
    • Pending check-out notifications for ended reservations.

    Key Outcomes

    By implementing mobile push notifications, workplace admins enhance communication and efficiency in reservation management. Employees benefit from timely alerts, allowing them to stay informed and take necessary actions promptly, thereby improving the overall reservation experience. Proper configuration ensures smooth operation and maximizes the effectiveness of workplace resource management.

    As a workplace admin, you can configure push notifications that you want to send to an employee on their mobile devices to alert them about important events and enable them to perform an action.

    To configure mobile push notifications, refer to Mobile push notifications.

    As an employee, to receive push notifications, you must have the following:
    • Push notifications are enabled by your organization.
    • Following plugins:
      • Workplace Reservation Management
      • Workplace Service Delivery for Mobile version 1.5.1.

        Workplace Service Delivery for Mobile version 1.5.1 supports the Tokyo family release. If you are using Workplace Service Delivery for Mobile version 1.3.4 or earlier versions, it is not possible to receive any push notifications.

    • You must be logged in on your mobile.

    Push notifications are sent for events such as, when a reservation is created or updated on your behalf, or when a reservation is required to check in or check out.

    • The push notifications are triggered by the following scheduled jobs when there are any upcoming events.
      • Check-in/out reminder: The schedules job runs periodically and sends out notifications regarding upcoming reservation check in and check out. The scheduled jobs uses the sn_wsd_rsv.time_before_check_in_out_reminder and sn_wsd_rsv.time_when_reservation_cancelled_without_check_in system properties for the time intervals.
      • Trigger mobile push notifications for upcoming reservation events: The schedules job runs periodically and sends out notifications regarding upcoming reservation events.
    • The system also sends actionable push notifications with actions such as Check-In and Check-Out to the mobile devices.
    • Notifications are sent in English.
    • Push notifications are sent on iOS and Android mobile devices.

    Push notifications scenarios

    As an employee, you will receive push notification for the following scenarios:

    Reservation is ready for check in
    An actionable push notification is received that you can check in the reservation. You can check in the reservation directly from the notification by selecting the Check-In option. After the selection, the reservation is checked in and you are navigated to the reservation details page.
    Reservation check in about to start in a few minutes
    Push notification is received that you can check in the reservation in a few minutes.
    Reservation is created for you by someone
    Push notification is received that a reservation is created for you by someone on your behalf.
    Reservation about to start
    Push notification is received that the reservation is about to start.
    Reservation cancelled due to check in delay
    Push notification is received that the reservation is cancelled as it was not checked in on time.
    Reservation created for you by someone is updated
    Push notification is received that the reservation made on your behalf by someone has been updated.
    Reservation about to end
    Push notification is received that the reservation is about to end.
    Reservation is ready for check out
    An actionable push notification is received that you can check out the reservation. You can check out the reservation directly from the notification by selecting the Check-Out option. After the selection, the reservation is checked out and you are navigated to the reservation details page.
    Reservation started but pending check in
    Push notification is received that you are yet to check in the reservation even after the reservation start time.
    Reservation ended but pending check out
    Push notification is received that you are yet to check out the reservation even after the reservation time has started.