Enable the page route map

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • If you have upgraded your instance, redirect your HR ticket pages to the Standard Ticket page in Portal. View your HR requests in the Standard Ticket Page view.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Service Portal > Page Route Maps.
    2. Create the page route map from hrm_ticket_page to standard_ticket.