Modify schedule adherence and conformance formulas by using extension points

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure and tweak the schedule adherence and conformance formulas using scripted extension points to customize them for your organization.

    Before you begin

    Role required: sn_hr_wfo.admin

    About this task

    Use the sn_shift_planning.ScheduleAdherenceExtPt extension point and create an implementation to configure the formulas. You can create multiple implementations. However, the implementation with the lowest order number is executed.

    Procedure

    1. Navigate to All > System Extension Points > Scripted Extension Points.
    2. Search for sn_shift_planning.ScheduleAdherenceExtPt.
    3. On the form banner, click the link here to edit the record.
    4. To create your extension point script, click Create Implementation in the related links.
    5. Modify the formulas for calculating the schedule adherence and conformance in the getAdherencePercentage and getConformancePercentage methods.
      Extension Script for Schedule Adherence.
    6. Click Update.

    Result

    The schedule adherence and conformance calculations are based on the formulas in the implementation.