Source for HR Service Delivery Integration with Cornerstone OnDemand

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, the source record for Cornerstone On Demand application is automatically created in Enterprise Service Management Integrations Framework, Source module. The Cornerstone OnDemand source record in the in Enterprise Service Management Integrations Framework application contains a predefined set of properties and HR Integration Services.

    Table 1. Properties
    Field Description
    Full-pull

    When set to True, all the active users, active trainings, incomplete to-dos from the Cornerstone OnDemand system are pulled into respective tables in ServiceNow instance.

    When set to False, only modified users, modified trainings, modified transcripts (based on last successful schedule run time) are pulled from the Cornerstone OnDemand system are pulled into respective tables in ServiceNow instance.

    Note:
    If there is no information on the last successful schedule run time, the first pull will always be a full pull.
    page-count Number of records that are pulled through an API call from the Cornerstone OnDemand system. By default, the value is 500.
    Note:
    This property is honored only by the Sync Trainings and Sync Transcripts HR Integration Services, and not by Sync Users HR Integration Service.
    url-prefix Deep link prefix to pull learning objects from the Cornerstone OnDemand system during run time. For more information, see Use deep link for HR Service Delivery Integration with Cornerstone OnDemand.