Mapping employees to their designated workspaces

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Mapping Employees to Their Designated Workspaces

    This feature allows you to automatically map employees to their designated workplaces within the Workplace Core system. This mapping eliminates the need for employees to manually enter workspace details in reservation requests and facilitates the auto-assignment of workspaces if enabled by your system administrator.

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    Key Features

    • Automatic Mapping: Create a link between user profiles and designated workspace details to auto-fill reservation request forms.
    • Auto-Assignment: If enabled, designated workspaces are automatically assigned to employees during reservation requests, utilizing data from the User Workplace Profile table.
    • Fallback Reservation: If the designated workspace is unavailable, the system searches for an alternative workspace based on a priority hierarchy (Area > Floor > Building > Campus > Site > Region).
    • Primary Location Specification: In Workplace Core version 2.16.1, you can designate a primary location in user profiles with multiple locations.
    • Anomaly Reporting: As a Workplace manager, you can view reasons for anomalies in workplace profiles and receive detailed reports via email.

    Key Outcomes

    By mapping designated workspaces to employee profiles, you streamline the reservation process, reduce manual input, and ensure efficient space utilization. This improves employee experience and workspace management, while also enabling effective tracking and anomaly identification.

    Map your employees to their designated workplace locations in Workplace Core automatically to fill in that detail in reservation requests and to take advantage of auto-assignment of workspaces if that feature has been enabled.

    For employees who had a designated workspace before they started working remotely, create a mapping between the user profile and the designated workspace details. This mapping populates the workspace details on reservation request forms so employees don't have to provide these details manually.

    If your system administrator has enabled the auto-assign feature, mapping workspaces for all employees also means that designated workspaces are automatically assigned when employees make a reservation request.

    The data from the User Workplace Profile [sn_wsd_core_workplace_profile] table is used to automatically assign the designated workspace to the employee.
    • If the user's designated space is available, this space is reserved for the employee.
    • If the designated space is unavailable for the requested date or time, the application searches for and reserves an available space in the employee's workplace in the order of Area > Floor > Building > Campus > Site > Region.

      For example, if no spaces are available in the designated area of the employee, the application finds and reserves an available space from the floor of this area.

    Note:
    From Workplace Core version 2.16.1, the workplace user profiles are created in the Workplace Profile Location Assignment [sn_wsd_core_workplace_profile_location] table. A new field Is Primary is added in the table so that you can specify if a location is the primary location when there are multiple locations. In case of existing user profiles created in the User Workplace Profiles [sn_wsd_core_workplace_profile] table, a fix script runs and automatically considers the latest workplace location added to the profile as the primary workplace location.

    If you have installed Workplace Space Management application, as a Workplace manager, you can also view the reason for an anomaly in a workplace profile if there are any. A schedule job also enables you to view a detailed report of all the anomalies logged in the application via an email. Navigate to Workplace Core > Administration > Workplace profiles and switch to the Space Management view, a Reason for anomaly column appears as a Glide list. An anomaly can happen due to a mismatch in the allocation or assignment type. For more information about anomalies, see Workplace location assignment anomaly types.

    From Workplace Space Management 1.12.0, only open spaces from the user's allocation type that are within the allocation start and end dates are listed. After an allocation expires, the anomaly is recalculated to the appropriate value.
    Important:
    Starting from Workplace Core version 2.16.1, the allocation type Department and cost center are no longer available. A new allocation type, Workplace entity is introduced that provides more advantages.