Workplace Analytics

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The ServiceNow Workplace Analytics dashboard displays key metrics that enable you to optimize the use of workplace resources and maximize your return on investment.

    Key features

    • Data-driven insights, trends, and key performance indicators for the following applications:
      • Space Optimization
      • Lease Administration
      • Maintenance Management
      • Workplace Connectors
    • Filters to narrow down the data selection.

    Benefits

    • Key metrics and trends in a single space
    • Data range selection using filters
    • Anticipate trends
    • Prioritize resources by analyzing trends
    • Reduced cost through resource optimization
    • Customizable widgets to see relevant metrics

    Accessing Workplace Analytics

    To access Workplace Analytics, Workplace Central must be installed. For more information, see Install Workplace Central.

    You can access Workplace Analytics by using one of the following methods:
    • Navigate to All > Workplace Central > Workplace Central.
    • Navigate to Workspaces > Workplace Central.

    For more information about how to use Workplace Analytics, see Working with Workplace Analytics.