Create a growth conversation using an agent

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • As a manager, use the growth conversation preparation AI agent to streamline your employee growth discussions. Leverage this agent to gather key employee talent activity and journeys data to get a clear, structured summary that helps you prepare for the conversation faster and effectively. Rely on data-driven talking points, so every growth conversation is focused, meaningful, and impactful.

    Note:
    For the Growth conversation preparation AI agent to work, you need to be on 3.6.3 version of Career Conversations and have the Now Assist for HR Service Delivery (HRSD) plugin which will install Now Assist for Talent and HR Talent AI Agent Collection.
    Table 1. AI agents for Conversations
    Agentic AI feature AI agents Description
    Create a growth conversation Growth conversation preparation AI agent The Growth conversation preparation AI agent helps managers initiate and prepare for growth conversations with their team members. It checks calendars to suggest suitable time slots, creates conversation entries, aggregates employee data from multiple systems, and generates structured talking points based on recent talent activity and journey history.
    Looking for an AI agent?
    • There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available on your instance, see Find AI agents.
    • To find agents that might not be installed on your instance, visit the AI Agent Marketplace on the ServiceNow Store.