Configure Legal Conflict of Interest

Configure the foundation data required for managing the conflict of interest requests.

As an administrator, you can review the installed components and modify them or add new ones as applicable.

• Approver group for managing conflict of interest requests
• Flows for Legal Conflict of Interest
• Notifications to inform different stakeholders at different stages of a conflict of interest request
• To submit conflict of interest request using conversational intake from Now Assist in Virtual Agent, install and configure Now Assist for Legal Service Delivery (LSD) that is a paid application.

• Install Legal Conflict of Interest
  You can install the Legal Conflict of Interest application (sn_lg_coi) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren’t already installed.
• Configure risk assessment
  Configure the risk assessment to automatically evaluate conflict of interest disclosures and assign risk levels that determine approval routing.
• Configure flows for Legal Conflict of Interest
  Review the flows installed with the Legal Conflict of Interest application and configure them to align with your business needs.