Surge Modal Redirect

Handle high concurrency events on the employee portal home page by showing a pop-up modal if there's a live company event.

Before you begin

• Role required:
  • sn_cd.content_admin
  • sn_cd.content_manager

About this task

A redirect is implemented on the Employee Center Pro home page when a company event has been activated on the portal and meets or exceeds the surge traffic threshold for that event. This is intended to direct users to the relevant company event.

The surge modal redirect improves performance by providing a modal that intercepts the portal home page early to prevent calls before other widgets and mega menu items are loaded.

Note:

This feature works when there’s a live Company Events scheduled.

Procedure

1. Navigate to Content PublishingAdvancedProperties
2. Event modal property must be toggled on by selecting Yes.

Figure 1. Company Event Properties

Note:

For customized portal themes, the surge modal is not displayed unless the same UI script on m2m_sp_theme_js_include is added. Out of the box themes already have the UI script.

3. For creating Company event see, Create a company event

Note:

Content Admin is required to create a company event.

4. Search for scheduled job Precompute Audience for Company Events and check the Precomputed Audiences table.

Figure 2. Precomputed Audiences table

Note:

A scheduled job runs every night to check for company events that are going live in the next 30 hours and populates the audience group with users who have permission to see the event.

Note:

For customized themes, check that it has the UI script in m2m_sp_theme_js_include. Check that the employee center header widget used in the portal has the updated server script storing data.

5. The modal intercept populates a message with a confirmation to select Yes, go to event or No for not proceeding to the live event, and continue to access to the home page.

Figure 3. Live Event Notification

Note:

The surge modal intercepts the employee portal home page before the usual widgets and navigation menu load. If you choose not to see the modal, it 's not shown again unless you log out or use in a different browser.

6. Live event details or home page will be redirected depending on what option you chose.
   If Yes, go to event is chosen, you proceed to live event details page. If No is chosen, you continue to the home page.