Form fields for creating opportunities in Opportunity Marketplace

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Form fields for creating opportunities in Opportunity Marketplace

    This guide outlines the form fields used to create and manage opportunities such as gigs, projects, and volunteer roles within the Opportunity Marketplace in ServiceNow Zurich release. These forms enable opportunity owners to define key details about the opportunity and its associated roles to attract suitable applicants.

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    Opportunity Creation Fields

    • Opportunity owner: Automatically set to the creator; additional co-owners can be added. Stored in the Opportunity table [snoppmarketopportunity].
    • Opportunity title: A visible, searchable name for the opportunity, varying by opportunity type.
    • Opportunity description: Comprehensive details to help applicants understand the opportunity and decide to apply.
    • Start date and End date: Define the duration of the opportunity.
    • Who can view this opportunity?: Controls visibility to specific applicant groups or everyone if left empty.
    • Additional details: Optional field for further applicant information.
    • Add attachments: Attach related documents such as team details or extensive descriptions, linked to the opportunity record.

    Role-Specific Fields

    • Number of openings: Specifies how many applicants can be accepted for the role.
    • Estimated time commitment: Provides applicants an idea of expected workload.
    • Application deadline: Last date to submit applications.
    • Role location: Specifies if the role is in-person, hybrid, or remote, including the physical office location if applicable.
    • Required skills: Lists essential skills with proficiency levels needed for the role, allowing owners to set clear expectations.
    • Preferred skills: Additional skills that improve an applicant’s chances but are not mandatory.
    • Employee level: Categorizes roles into individual contributor or management levels, based on the Skills Foundation job level table [snskillsintjoblevel].
    • Add attachments: Enables adding documents to provide extra role or skill details.

    Practical Benefits for ServiceNow Customers

    By leveraging these structured forms, customers can accurately define and manage opportunities, making it easier to attract qualified applicants and clearly communicate expectations. The ability to specify skills, employee levels, and location details ensures alignment between applicants’ qualifications and organizational needs. Attachment support enriches opportunity descriptions and clarifies requirements, facilitating better matching and application experiences.

    Gigs, projects, and volunteer opportunities have 2 forms with several fields.

    Table 1. Form fields for creating an opportunity
    Field Description
    Opportunity owner You’re listed as the owner of opportunities that you create. You can add additional co-owners from the list. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity title
    Note:
    The name for this field varies depending on the opportunity type.
    		 An opportunity title is visible to users and it’s used to help in the search for available opportunities. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity description
    Note:
    The name for this field varies depending on the opportunity type.
    		 Include all relevant details for an opportunity. Add the details of opportunities to help potential applicants decide whether they want to apply for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Start date The beginning date for the role. This field is in the Opportunity table[sn_opp_market_opportunity].
    End date The end date for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Who can view this opportunity? Select from the list to make the opportunity visible to a certain group of applicants. Leaving the field empty makes the opportunity visible to everyone.
    Additional details Add additional details that an applicant might want to learn about or want to understand.
    Add attachments Attachments can include related information such department details of the team an applicant would be working with or more extensive details about gigs, projects, or volunteer opportunities. Attachments are attached to the corresponding opportunity record.
    Table 2. Form fields for adding roles to your opportunities
    Field description
    How many openings are available for this role? The number of openings for this role.
    What is the estimated time commitment for this role? An estimate of the time you would be expected to commit to for this role.
    Application deadline The last day that applications are accepted for this role.
    Role location
    • In-person opportunity
    • Hybrid opportunity
    • Remote opportunity
    		 Where you would be expected to work from for this role.
    Location The physical office location for this role.
    Required skills
    • Actions edit or delete.
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Required skills. The skill and proficiency level help to set expectations of the type of work expected for this role. The minimum skills that the opportunity owner believes are needed.
    Add skills from a job title Select a job title to add skills relevant to a certain job.
    Preferred skills
    • Actions edit or delete
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Preferred skills. The skill and proficiency levels help to set expectations of the type of work expected for this role. Having preferred skills increases chances of being accepted for the role.
    Employee level There are 4 levels of individual contributors and 2 levels of management included with the OPM base system. The Employee level is included in the Skills Foundation job level table [sn_skills_int_job_level]. For more information about skills, job levels, and roles, see Configuring Skills Foundation.
    Add attachments Attachments provide more details about skills and roles for the opportunity.