Browser Extension policy form

  • Release version: Zurich
  • Updated August 12, 2025
  • 1 minute to read

    • The Policy form provides the field descriptions to set up the Browser Extension policies on the supported browsers.

    Table 1. Browser extension policy for web browser
    Field description
    Instance URL to connect the browser extension with the ServiceNow instance.
    Note:
    The URL is functional with or without the https:// prefix.
    Browser extension portal Portal identifier for Browser Extension for Employee Center.
    Employee portal Portal identifier for Employee Center.
    Extension title Title for the browser extension web page.
    Extension icon path Icon URL to navigate to the browser extension.
    Note:
    The URL requires the entire filepath including the https:// prefix.
    Enable notifications true
    Note:
    Enable this setting to get Chrome browser notifications along with the notifications in your Browser Extension.
    Enable context menu true
    Note:
    Enable select and hold (or right-click) context menu.
    Open search in browser extension Option to open search in the browser extension or in a new tab.
    Allowed sites List of websites where the extension is enabled.
    Note:
    The domain name is required for the extension to be active. For example, Google, Amazon, or Workday.
    Context menu title for search Text displayed for the context menu search.
    Context menu title for search in portal Text displayed for the select and hold (or right-click) context menu search.
    Empty state title Header text for the empty state message on unsupported websites.
    Empty state message Text displayed as empty state message on unsupported websites.
    Empty state action label Text displayed on button navigating to the Employee Center portal.
    Empty state action label Text displayed on the button to navigate to the Employee Center portal along with the empty state message.
    Enable state header logo Logo displayed on the empty state header.
    Note:
    The URL requires the entire filepath including the https:// prefix.