Request a COVID-19 diagnostic test

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Request a COVID-19 diagnostic test if you have been potentially exposed, are having symptoms, or want testing for another reason.

    Before you begin

    Role required: sn_imt_core.privacy_consent_user

    About this task

    You must agree to a user privacy consent when you request a COVID-19 diagnostic test.

    Procedure

    1. Navigate to All > Health and Safety Testing > Set up a COVID-19 diagnostic test.
      Note:
      To request testing in the Now Mobile app, navigate to Health > Follow These Safety Practices > COVID-19 Testing > Set up a COVID-19 diagnostic test.
    2. On the form, fill in the fields.
      Table 1. Set up a COVID-19 diagnostic test form
      Field Description
      Preferred test type The type of COVID-19 diagnostic test that you would like to take.
      Preferred test date and time The date and time that you would like to take your COVID-19 diagnostic test. This field appears only when At a facility is selected from Preferred test type.
      Use a provider near me (please enter your address or city) Your address or city. This field appears only when At a facility is selected from Preferred test type.

      Your company's health testing managers will use this address to find a test provider that is near you.

      Reason for test The reason that you are requesting a COVID-19 diagnostic test. The options are Having symptoms, Potential exposure, Prefer not to say, and Other.
      Shipping address The address that you want your test kit to be shipped to. This field appears only when Self-administered is selected from Preferred test type.
    3. Click Submit.

    Result

    Your company's health testing managers use your request to schedule a COVID-19 diagnostic test for you. You will receive an email from your company or the test provider with instructions and information about the test.

    What to do next

    When you receive your test result, you can choose to report the result to your company. For instructions, see Report your COVID-19 diagnostic test result.