Contract obligation extraction use case mapping form

  • Release version: Zurich
  • Updated February 23, 2026
  • 2 minutes to read
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    Summary of Contract obligation extraction use case mapping form

    The Contract obligation extraction use case mapping form in ServiceNow allows customers to configure how contract obligations are extracted by mapping specific use cases to relevant tables and conditions within their contract management processes. This configuration is part of the Contract Obligation Extraction skill, which is integrated with the Now Assist in Contract Management base system.

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    Key Features

    • Name: Assign a unique identifier to each use case mapping for clear reference.
    • Use Case Selection: Choose from active use cases available in the contract obligation extraction skill to define how obligations are extracted from signed contracts.
    • Contract Repository Table: Specify the repository table where contract records reside, enabling the use case to apply to contracts stored in that table.
    • Order: Determine the priority of the use case application when multiple use cases meet the same conditions; the lowest order number is applied first.
    • Contracts Created from Contract Request: Optionally apply the use case to contracts initiated via contract requests or directly uploaded contracts. This checkbox defaults to selected and appears only if relevant plugins (Now Assist in Contract Management and Contracts core) are installed.
    • Contract Type: When applying use cases to contracts from requests, select the applicable contract type from active contract types.
    • Request Table and Conditions: Define which contract request table the use case applies to and specify conditions under which the use case triggers on requests, using the ServiceNow condition builder tool.
    • Repository Conditions: Set conditions for when the use case applies to contracts in the repository table, also configured via the condition builder.

    Practical Benefits for ServiceNow Customers

    This form empowers customers to precisely tailor the contract obligation extraction process to their organization’s contract lifecycle and data structure. By mapping use cases to specific tables and conditions, customers can ensure accurate and relevant extraction of obligations based on contract type, origin, and repository location. The ordering feature allows control over use case precedence, enhancing extraction accuracy when multiple scenarios apply.

    Overall, this configuration enhances automation and consistency in contract management, helping customers efficiently manage obligations extracted from contracts and improve compliance and oversight.

    Use the Create use case mapping form in the contract obligation extraction skill to map the use case to specific tables and conditions.

    Table 1. Create use case mapping form
    Field Description
    Name Unique name of the use case mapping.
    Use case The use case used to extract obligations from a signed contract.
    Note:
    Only active use cases for the contract obligation extraction skill are displayed in the list.

    The CM Pro - Contract Obligation Extraction use case is available with the Now Assist in Contract Management base system.
    Contract repository table The repository table where the contract records are created. The use case applies to contracts stored in the selected table.
    Order Order in which the use case will apply.

    If multiple use cases meet the same conditions, the use case with the lowest order number is applied first.
    Contracts created from contract request Option to apply the use case to contracts initiated from a contract request.

    When the check box is cleared, the use case applies to contracts that are directly uploaded on a contract record, without a contract request. The check box is selected by default.

    Note:
    The check box appears only when the Now Assist in Contract Management (sn_cm_gen_ai) and Contracts core (sn_cm_core) plugins are installed.
    Contract type The contract type for which the use case applies.
    Note:
    Only active contract types are displayed in the list.

    This field appears only when the Contracts created from contract request check box is selected.
    Request table The table from which contract requests are created. The use case applies to contracts created from the selected table.

    The Contract Request table [sn_cm_core_contract_request] is selected by default to centralize the configuration on a single table and improve reusability across product lines. You can choose to configure the use case mapping on a different table.

    This field appears only when the Contracts created from contract request check box is selected.
    Request conditions Conditions under which the use case applies on the request table.

    The field appears only when the request table is selected.

    For more information on using the condition builder, see Create a condition statement using the condition builder.

    The field appears only when the Contracts created from contract request check box and the request table are selected.
    Repository conditions Conditions under which the use case applies on the repository table.

    The field appears only when a table is selected in the Contract repository table field.

    For more information on using the condition builder, see Create a condition statement using the condition builder.