Calendar and schedule management

  • Release version: Zurich
  • Updated March 12, 2024
  • 2 minutes to read
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    Summary of Calendar and schedule management

    Calendar and schedule management in Employee Slate (Release: Zurich) enhances employee productivity by integrating AI-powered scheduling and calendar widgets directly into the workspace. It offers time-aware features that support both active scheduling and passive time awareness, helping employees easily track meetings and upcoming holidays relevant to their work location.

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    Key Features

    • Upcoming Holiday widget: Displays the next relevant company holiday on the Employee Slate home page based on the employee's work location. It automatically identifies the location from the employee profile, searches the holiday calendar table, and shows the holiday name, date, and day of the week. Administrators manage holiday data per location and control widget visibility through the admin console. If no holiday matches the location, a default location fallback is used.
    • My Calendar widget: Located in the Canvas module, this widget provides employees with a chronological view of upcoming meetings, highlighting the next immediate meeting. It includes direct join buttons for quick meeting access without leaving Employee Slate and integrates with Outlook for detailed meeting views. The widget displays participant and conference details and allows manual refresh for immediate updates. Meeting data synchronizes automatically at intervals set by administrators.
    • AI assistant for scheduling: Supports scheduling tasks within Employee Slate to streamline meeting setup (details on AI assistant capabilities are implied but not extensively described).

    Benefits for ServiceNow Customers

    • Improves employee efficiency by consolidating meeting schedules and holiday awareness in one interface.
    • Reduces context switching by enabling direct meeting joins and calendar management within Employee Slate.
    • Ensures employees stay informed about relevant holidays, enhancing planning and time management.
    • Gives administrators control over holiday data and widget visibility to tailor the experience per organization needs.
    • Supports up-to-date meeting information with configurable synchronization and manual refresh options.

    Calendar and schedule management in Employee Slate includes calendar widgets and AI-powered scheduling. Features include an AI assistant for scheduling tasks, a My Calendar widget for meeting access, and an Upcoming Holiday widget based on employee work location.

    Employee Slate provides time-aware information through the following capabilities. The My Calendar widget in Canvas displays upcoming meetings with direct join functionality. The Upcoming Holiday widget displays the next relevant holiday on the home page. These capabilities work together to support both active scheduling and passive time awareness.

    Upcoming holiday widget

    The Upcoming Holiday widget appears on the Employee Slate home page and helps employees stay informed about upcoming time off. Unlike the My Calendar widget which focuses on daily meetings, this widget specifically highlights company holidays relevant to each employee work location.

    The Upcoming Holiday widget automatically determines which holiday to display through the following process:

    • Identifies the work location from the employee profile.
    • Searches the holiday calendar table for the next upcoming holiday matching that location.
    • Displays the holiday name, date, and day of the week in a clear format.
    • Shows only the most immediate upcoming holiday relevant to the employee.

    Administrators populate the holiday calendar table per work location and control widget visibility from the Employee Slate admin console.

    Note:
    A widget hidden in the admin console does not appear on any employee home page. When no holiday is found for the work location or when the work location is not available, the widget falls back to the default location set on the holiday calendar table.

    My calendar widget

    The My Calendar widget appears in the Canvas module and provides employees with immediate access to their meeting schedule. This widget eliminates the need to switch between applications. Upcoming meetings display directly within Employee Slate, complete with join functionality.

    The My Calendar widget offers the following key features for meeting management:

    • Displays upcoming meetings in chronological order with titles and times.
    • Highlights the next immediate meeting for quick identification.
    • Provides direct join buttons that launch meetings without external navigation.
    • Integrates with Outlook to open detailed meeting views when needed.
    • Includes a Refresh option to manually sync the latest meeting updates.
    • Shows meeting participant information and conference details.

    Meeting data synchronizes automatically based on administrator-configured intervals. The widget pulls information from connected calendar systems to maintain current meeting schedules. Employees can view their meeting commitments alongside other Canvas widgets. Meetings can be joined directly from the interface.

    Note:
    Administrators control synchronization frequency, which determines how often the widget updates with new or modified meetings from external calendar systems. Employees can use the Refresh option for immediate updates when needed.