Using Interview Management

You can schedule and document interviews and use interview templates using the Core UI or HR Service Delivery Agent Workspace.

Creating a record of an interview is an important part of an employee relations investigation.

Scheduling an interview: There are two (2) methods you can use to schedule an interview:

• Manual entry: You enter a start and end date/time for the interview and confirm outside the application.
• Use Microsoft Outlook Calendar to schedule an interview.
  • To use this feature, you must integrate with Microsoft Exchange. Ensure the sn_hr_er.ex_online_notification_url system property contains the Callback URL in the Value field. For more information, see Set up Microsoft Exchange Online spoke.
  • The sn_hr_er.exchange_online_max_candidate system property determines the maximum number of meeting time slots to return when trying to schedule an interview using Microsoft Exchange. The default value is 500 slots.
  Note:

  You can use the manual method of scheduling in HR Service Delivery Agent Workspace. For more information, see or Schedule an interview in Employee Relations using Agent Workspace for HR Case Management.