Configure manager insights for ServiceNow Otto for HRSD

  • Release version: Zurich
  • Updated March 11, 2026
  • 1 minute to read

    • Configure the manager insights skill in ServiceNow Otto for HRSD to generate a summary of team data in Manager Hub.

    Before you begin

    Role required: sn_hr_gen_ai.admin

    Procedure

    1. Navigate to All > ServiceNow Otto Admin > Skills.
    2. Select Employee, then select HRSD.
    3. On the Manager Insights tile, select Turn on.
    4. In the Add user access section, select individuals or groups that can utilize this skill.
    5. In the role restrictions to skill section, select roles that have access to resources during skill execution.
    6. Select Turn on.