Growth plans overview

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Growth plans overview

    Growth plans in ServiceNow provide a structured and intuitive way for users to organize and track their career goals. They enable employees to create personalized development roadmaps tailored to their aspirations and career conversations. Growth plans help users stay focused on their goals by connecting them with relevant tasks, learning opportunities, and support from peers and managers.

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    Key Features

    • Create a growth plan: Users can initiate a plan based on their career aspirations or discussions with managers, ensuring alignment and clarity in career progression.
    • Build from scratch: Allows creating a plan by selecting criteria such as review activities or trending learning courses, with mandatory 1:1 check-ins with managers for guidance.
    • Growth plan details page: Displays comprehensive plan information including due dates, activities (learning, mentorship, check-ins), status, and options to share, launch, or discard plans.
    • Your next tasks: Highlights actionable activities with statuses like upcoming, required, overdue, or due soon to keep users on track.
    • Your growth plans and past growth plans: Provides easy access to current and previous plans with details on progress, status, and completion dates, supporting ongoing career development management.

    Key Outcomes

    Using growth plans, ServiceNow customers can:

    • Develop clear, actionable career development roadmaps tailored to individual goals and organizational priorities.
    • Access diverse development opportunities such as mentorship, coaching, leadership training, professional certifications, team collaboration, and educational benefits.
    • Maintain engagement and accountability through task tracking and regular manager check-ins.
    • Enhance career growth visibility by sharing plans with managers and aligning efforts with organizational support.

    Note: Customers are encouraged to collaborate with their managers or HR representatives to explore available development opportunities that best align with their career objectives and organizational goals.

    Build your growth plan to organize and track your career goals.

    Growth plans are a simplified and intuitive way to build growth plans that give your career goals guidance and structure and are used to do the following:

    • Create a growth plan.
    • View tasks connected to your growth plan such as trainings or connections with peers or managers.
    • View growth plan items and their state, progress, and status updates.
    • View growth plan details such as due dates and plan activities, plan status, and edit your plan details.
    • View and add additional plan activities.
    • Learn more about how growth plans can help you develop and discover new opportunities.
    Note:
    Create a growth plan based on your aspirations and conversations or you can build a growth plan from scratch based off criteria selected during the creation of your growth plan.

    Growth plans are tailored to your individual needs and aspirations to help provide a roadmap to your career goals. With support from your peers and manager, you can achieve new heights in your career.

    Growth plan home

    Table 1. Features overview
    Feature Description
    Create a growth plan (based on aspirations and conversations) A growth plan is initially created based on your aspirations or conversations. Growth plans can be shared with your manager to make career growth clear, achievable, and rewarding.
    Build a growth plan (from scratch)

    Takes you through the steps to build a new growth plan based on review activities or trending learning courses.

    1:1 Check-in with your manager is Required.
    Growth plan details page

    Shows you the overall growth plan details where you can view details about your plan, and axes before you fillyour plan activities.

    You can discard, share, launch and set a growth plan due date and view your plan activities and add activities such as learning, check-in, mentorship, or something else.
    Your next tasks

    Shows you activities that help you stay on track by completing some tasks that need your attention.

    You can start any activity listed in this section. The status of a plan item might be listed as any one of the following (upcoming, required, overdue, due soon, and up next).
    Your growth plans

    Shows you plan details such as plan name, state, progress, and the last updated date.

    You can sort and search plans.
    Past growth plans Shows you plan details such as plan status (all, completed, canceled), name, state, and date completed.
    Here are some examples of development opportunities offered with growth plans:
    • Job shadowing or mentorship programs
    • Coaching or career counseling services
    • Professional development programs or certifications
    • Leadership development programs or courses
    • Team building and collaboration exercises
    • Conferences, seminars, or networking events
    • Tuition reimbursement or other educational benefits
      Note:
      connect with your manager or HR representative to find out what development opportunities are available to you, to help create a development plan that aligns with your career goals and the priorities of the organization.